Privacy Policy

Updated: January 15, 2025

Introduction

CaptionGenWizard ("Company," "we," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Services. By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect About You and How We Collect It

We collect information that you provide directly to us and information that is automatically collected when you use our Services.

Information You Provide to Us

We collect information that you provide when you:

  1. Account Registration: When you create an account, we collect:
    • Email address
    • Password (encrypted and stored securely)
    • Name (optional)
    • Authentication provider information (if using third-party authentication)
  2. Content Generation: When you use our Services to generate video captions, we collect:
    • Input text and content you provide
    • Customization preferences (styling, formatting options)
    • Generated video files and associated metadata
  3. API Usage: If you use our API, we collect:
    • API keys and usage data
    • Request metadata (timestamps, character counts, etc.)

Information We Collect Through Automatic Data Collection Technologies

When you use our Services, we automatically collect:

  • Usage Data: Information about how you use the Services, including pages visited, features used, and interaction patterns
  • Technical Data: IP address, browser type, device information, operating system
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain your session and improve service functionality

Third-Party Authentication Services

We use third-party authentication providers (such as Supabase and Google OAuth) to facilitate user registration and login. When you authenticate through these services:

  • The authentication provider's privacy policy governs the collection and processing of your authentication data
  • We only receive processed user identity data (user ID, email, name) from these providers
  • We do not have access to your authentication credentials (passwords, OAuth tokens) stored by these providers
  • We will never share the identity data we receive from these providers with any third parties

How We Use Your Information

We use the information we collect solely for the following purposes:

  1. Account Management: To create and manage your account, authenticate your identity, and provide access to the Services
  2. Service Delivery: To process your requests, generate video captions, and deliver the Services to you
  3. Usage Tracking: To track your usage quotas and limits (character counts, generation requests)
  4. Service Improvement: To analyze usage patterns and improve our Services
  5. Communication: To send you service-related notifications, updates, and support communications
  6. Security: To protect against fraud, abuse, and security threats

We do not use your information for marketing, advertising, or any other commercial purposes unrelated to providing the Services.

Data Storage and Retention

User Account Information

Your account information (email, name, usage quotas) is stored securely in our databases. We retain this information for as long as your account is active and for a reasonable period after account deletion to comply with legal obligations.

User Generated Content

Your input text and generated video files are stored on our secure cloud infrastructure for a limited period to:

  • Enable you to access and download your generated content
  • Maintain service functionality and reliability

We implement security measures to keep your content private. However, once we provide you with access to your generated content (such as through download links), you are responsible for controlling access to that content.

We retain your generated content for a short period and may delete it automatically after this period or upon your request.

Disclosure of Your Information

We do not share, sell, or otherwise disclose your personal information, user content, or account data to third parties, except in the following limited circumstances:

  1. Service Providers: We may share information with trusted service providers who assist us in operating our Services (such as cloud infrastructure providers, authentication services). These providers are bound by confidentiality obligations and may only use your information to provide services to us.
  2. Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.
  4. With Your Consent: We may share information with your explicit consent for specific purposes.

We will never share your information for marketing, advertising, or commercial purposes unrelated to providing the Services.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Your Rights and Choices

You have the following rights regarding your information:

  1. Access: You can access and review your account information and usage data through your account dashboard
  2. Deletion: You can request deletion of your account and associated data by contacting us
  3. Data Portability: You can download your generated content before it's expiration/deletion time

To exercise these rights, please contact us using the contact information provided on the Services.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to the transfer of your information to these countries.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Updated" date. Your continued use of the Services after such changes constitutes acceptance of the updated policy.

Third-Party Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.